What Is Fiber Pro’s 100% Guarantee?

At FIBER PRO CARPET CLEANING my guarantee is really very simple. Should any spots “wick”back up or re-appear within two weeks, call us and I will return and re-clean them at no charge to you!

*As much as we would like to say that every kind of spot or stain can be removed, that wouldn’t be right of me; no reputable carpet cleaning service can say this due to the many variables. Some stains are in fact permanent. (You can check out our Percentage Removal Guide to see what percentage of a spot can be removed.) When I walk through your home with you, I will “educate” you about any difficult cleaning situations and offer you my opinion of what can be done. I guarantee, however, that I will do my very best to ensure your complete satisfaction with my service.

What Do I Mean by “Educate”?

There is a condition called “apparent soiling”. This is when the carpet fibers have been abraided (scratched or worn down). And, even though the carpet is perfectly clean, the area looks darker than the surrounding carpet.

A great example is if you were to take steel wool and scratch or abraid a window pane. Then you clean the window. The window would still look dirty where it’s been abraided. So it is with carpet. High traffic areas get worn quicker, causing the “traffic areas”. Though the carpet is clean, it still looks dirty  Also, carpet can “fade” over time. Areas exposed to a lot of sunlight could fade quicker causing this “apparent soiling”.  In case of “bleach stains”,  they are not stains at all. But, rather the loss of color in the carpet fiber.  The dye has been removed, and cleaning wont help. Sometimes, pet urine that has been left in the carpet for too long will cause some light bleaching.

I mentioned the term “wicking” at the begining This is another situation I often find in a home. Something is spilled and the fluid goes through the carpet and into the pad. After I succesfully clean the spot/stain from the fiber, over time the spill that went into the pad may “wick” back up into the fiber. The type of carpet you have has a great deal to do with how well spots/stains come out! The best thing to do is blot up any spills when they happen. But remember, should a spot/stain “wick” back up within two weeks, just give us a call and I’ll come back and re-clean the area at no cost to you.

Why Should I Choose Fiber Pro?

I offer you something different than what’s offered by most carpet cleaning companies. I’ve never used solvents, chemicals, soaps or detergents. Only a safe, bio-degradable, non-residue cleaner to clean and brighten your carpet or upholstery.

It is the perfect thing for allergy sufferers or anyone who is just concerned about the health of their family. And when you use Fiber Pro Carpet Cleaning you never need to worry about who is coming into your home. With over 30 years of experience in the industry and as an owner/operator, I do all of the work. No subcontractors or employees to worry about.

Why Use A Professional Carpet Cleaner?

Professional carpet cleaners always do a better job; it’s just the way the world works. One of the most attractive reasons to hire a professional carpert cleaner, to do the cleaning, are the health benefits that arise from a professionally cleaned carpet.

Plus the carpet feels so much better to walk on with bare feet. Granted it’s up to you to maintain your carpet. Vacuuming at least every other day will keep that smell and freshness alive as long as possible. You will know the first week after a good cleaning;  having your carpet professionally cleaned was worth every penny.

What Should I Know About Fiber Pro?

Fiber Pro Carpet Cleaning is committed to your total satisfaction. We’re looking for life time clients not just a one time use client. Our goal is to make this the best carpet cleaning experience you ever have. We want you to be so pleased you will tell your neighbors, family and friends.

That’s why I only use a safe, bio-degradable cleaner and give you my two week guarantee.  Again, should any spots re-appear within two weeks I’ll return at no charge to you and re-clean them.

Final Thoughts

Carpet cleaning is complicated. For some people, if it looks dirty, it needs to be cleaned. But the outward appearance of a carpet isn’t always the best way to determine whether carpet cleaning is necessary or not. People with dark carpet find the darker color can hide a great deal! Including how dirty a carpet really is. Which can be unhealthy, with all the pollutants, allergens and bacteria hiding in carpet fibers.

 Ready to set up an appointment? Call us today to set up a day and time convenient for you.

We Guarantee Your Satisfaction