“The Company Where The Owner Does The Work”
Houston, Texas 77079
Mon-Fri 9am – 6pm
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Customer Preparation Guide
It is important to note that Fiber Pro Carpet Cleaning must have a parking space in front of the home or business and a water faucet must be available. If the home is vacant; the electric and water must be turned on prior to the cleaning.
Make sure that all small items, plants, magazine racks, toys and especially breakables, like pictures and lamps, are removed from the areas to be cleaned, even closet floors, which are easily forgotten. If there is any furniture that you want us to move, clean under and then replace, it will be necessary to remove all excess weight like books and knick-knacks.
It is important to also remember that there may be certain items of furniture that we cannot or will not be moved due to liability and health reasons. These items include pianos, fish tanks, entertainment centers, desks, hutches, dressers, chest of drawers, beds, some sectional couches, or any excessively heavy item. For liability reasons we never move ANY electronic equipment or furniture with electronics on or in them.
We will be able to tell you which items can or cannot be moved when we arrive.
Please keep children and pets out of the area where we will be working, as well as away from our outside equipment. Our hoses are extremely hot to the touch and can burn little ones fingers or toes. A damp carpet can easily TRACK SOIL as well as create a VERY SLIPPERY condition when stepping onto a hard floor surface.
The best thing you can do is have an old, clean towel for every area that transitions from carpet to tile, vinyl, or wood. The towel goes on the hard surface. This will help prevent both of the problems just mentioned.
Remember we want you to have the “best professional and most pleasant home carpet cleaning service experience ever”! But your safety and your family members safety is our concern also.
So, please step carefully until the carpet is completely dry.
Your carpet may take from 4 to 24 hours to dry depending on weather conditions and how much moisture was necessary to get the very best results for you. Also, if we apply any additional treatments; such as a carpet protector or a deodorizer, you can expect some additional drying time.
The key to rapid drying is air movement, so please use your ceiling fans, or any box fans if you have them as this does help the drying process. Protective plastic tabs and styrofoam blocks found under your furniture should not be removed for at least 24 to 48 hours, as the carpet will take longer to dry in these areas and taking them out too soon could cause permanent furniture staining.